Working with Susan to sell our home was an outstanding experience from start to finish. From the beginning, Susan laid out a clear plan to help us reach our desired sale price. She provided a detailed list of prep tasks, followed up a month later to check our progress, and once we listed, we had over 20 showings and multiple offers—all at or above asking—within just a few days. What truly set Susan apart was her communication. She kept us updated every few hours during the busiest days, helping us stay informed and confident through every step. Even when one offer unexpectedly fell through, she guided us back on the market without delay and helped us navigate a new round of offers with professionalism and ease. Susan’s market knowledge, responsiveness, and advice made a stressful process feel manageable and even exciting. We are so thankful for her help and would recommend her without hesitation.

- Kristi - May 6th 2025

From the moment I met Susan she totally listened and understood what I was looking for. I had worked with another agent but they didn’t listen to what I wanted. Susan took the time to look and find something that was right. No pressure and she worked relentlessly to get me the best deal. All around great person too. Highly recommended her, you will not be sorry.

- Anonymous Buyer - May 3rd, 2025

Exceptional Realtor You Can Trust From Anywhere We had the absolute pleasure of working with Susan Thomas to both sell our home and purchase a new one while living out of state, and we could not have asked for a better experience. Her reliability, sharp judgment, and exceptional attention to detail made the entire process smooth and stress-free—even from afar. She treated every step of the process with the same care and commitment as if it were her own property. Her communication was clear, timely, and always reassuring, and she carried herself with a polished, professional presence that instills confidence from day one. We trusted her completely and are beyond grateful for her expertise, integrity, and dedication.

- Ben - May 2025

There is no better realtor out there! Susan found our perfect home for us. She is very detail oriented and pays attention to your needs and wants and truly listens. Susan knows her stuff and you can tell by how knowledgeable and invested she is in her clients. We moved from out of state and Susan found our perfect home around 10:00pm one night, called us and said “I found a unicorn!” She recommended we drive up the next morning so we wouldn’t miss out and we are so thankful we listened because when we walked in the front door we knew this was home! We have never met a realtor like her. She means what she says, she ALWAYS has your best interests at hand, her follow through is commendable and she was a joy to work with. She is our forever realtor and we are so thankful to have her on our side. Susan Thompson is the best in the business!

- Anna M. September 2024

Unbelievable, the busiest girl in Tennessee found the time to search the Knoxville area for us for three solid months during a time when properties seemed to last a day. Cheerful, ambitious, and gallons of energy, she was our fourth find as far as agents go and her commission, a bargain.

- Buyer - 2020